Hema Halsteren

With the well-known nice HE-MA tune in the background, I walk with some Santa. sweets to the cash register where my friend is now paying. Once there there is a discussion. We were not allowed to pay for pillowcases. When I ask why, with the candy still in hand, the lady is angry and threatens to call the police. Dear owner, please check the images. I am still standing with the sweets and watching in amazement how we are treated in an unfriendly manner and I think a cashier is also being trained, not a good example!!! I put the candy elsewhere and walk out of the store. Upside-down world, here. As if the Pol. has time for a discussion about whether people actually want to pay. Thanks for threatening, but you should not come here for a nice shopping experience or customer service. They are now also taught that way. You also trip over the crates on the ground on Saturday afternoon.

I had 5 stars but I had to adjust my review. Now in the past 2 weeks I have been to the store 4 times. The first time I had words with your employee (or opponent) Kirsten about a package for which I still had 2 days to collect according to email, but she thought that I no longer received my discount. Unfriendly she was. The second time I was too much for her again, even though I came to donate 120 euros to her Unfriendliness. The third time, last Saturday, there were 2 customers in front of me who she finally snubbed and today again 2 customers in front of me to whom she was completely unfriendly. So I couldn't resist being very unfriendly in return because those 2 customers were really speechless. Too scandalous. Your other employees are really sweet and helpful, but she really ensures that I don't buy anything from Hema halteren anymore. I don't understand how such an unkind person is allowed to be in your store.

Great shop for small things such as paper, bed linen, etc. However, the quick service for printing photos is terrible: the first order was cut completely differently than indicated on the software. The employee forced me to pay for the photos even though I did not agree. The second order was eaten by the printer. They couldn't reprint it, the software doesn't account for failures. Didn't receive an email, so I couldn't quickly reorder it. I wanted to file a complaint about this, but the employee told me to call customer service!? That's what I did.... Worthless.